Interesting visualization on how communication styles differ by nationality. Drawn up by Richard Lewis – no, not that Richard Lewis – this one is a Berlitz veteran who is known as an expert in cross-cultural communication.
Personal experience seems to validate several of his observations, but I can’t lay claim to having worked with colleagues from all of these nationalities. I can say that the Israeli model is pretty accurate (“rationality mixed with some emotion” sounds just about right to me) but I think that some of the others would also apply as well.
As an aside: I’ve never had any extensive dealings with Finns in a business context – but what little I know about their culture and history would seem to support Lewis’ direct and to-the-point observations. Not to mention, brings to mind this famous Finnish hero.
Original blog link: Communication Charts Help You Negotiate In Different Cultures – PSFK.